Founder & President
Vince Loro founded IDSI in the early-1990s when he determined that there was no technology support firm that could simultaneously address the hardware and software needs of an organization. To this day, his innovative approach to serving the total technological needs of businesses is a refreshing departure from most companies in his field who tend to concentrate on one or the other.
Mr. Loro has more than 25 years of experience in business development, consulting, teaching, programming, project management, business management, and marketing. His experience has focused on information technology, accounting distribution and manufacturing systems, computer networking, and systems analysis. He earned Bachelor’s of Science degrees in Mathematics and Secondary Education.
Innovation has long been a driving force behind Mr. Loro’s success. Starting with Cado Small Business Computers in the early-1980s, he has been a vital contributor to numerous pioneering projects, including the early development of products with the use of A.I. (Artificial Intelligence) and O.C.R. (Object Character Recognition) technologies, as well as professional think tanks that devised the systems, logic, and methodologies behind one of the earliest automated finance and leasing approval software programs.
Teaching has also been a vital part of Mr. Loro’s professional career and business philosophy. His years in the classroom, as a student and later an educator, have inspired a life-long commitment to—and passion for—learning. In both building a team to deliver his entrepreneurial vision with IDSI, and supporting IDSI’s clients in their reliance upon technology-driven tools and solutions, he emphasizes ongoing education to ensure that IDSI fulfills its promise of being the most knowledgeable technology resource for Mid-Atlantic businesses.
Mr. Loro is active in his local Springfield, PA community, serving as a significant member of the Greater Springfield Business Association. Once an avid wrestler, he also contributes time and resources to youth programs within the Delaware Valley.
Vice President, Technology
Tony Tierno brings more than 20 years of experience, including an extensive background in creative/design services, to his craft. Having been a vital part of the IDSI team for more than a decade, he is committed to remaining at the forefront of technical development and maintains the standard of creative design that is the hallmark of IDSI.
Mr. Tierno began his career with dual degrees in Illustration and Theatrical performance. He has held senior creative positions including art director for various design studios. His innovative work in the constantly evolving field of computer graphics has included: implementing one of the first commercially available systems, a turn-key solution by GE called Genigraphics; working with other turn-key developers such as Autographix and MGI; developing his own customized systems using available products from Adobe, Aldus, and Zenographics; handling contract jobs that involved complete systems integration and networking; and setting design standards and employee positioning in order to convert traditional studios into modern digital design centers.
Mr. Tierno continues to apply his unique talents and standards honed in studio implementations in commercial environments, designing network and system solutions for businesses of all types and sizes. With a strong portfolio of network and system implementations, he has partnered with application specialists in the areas of accounting, manufacturing, inventory, and HR to design fully integrated systems for a variety of clients in any number of sectors.
His education in Computer Sciences spans a number of universities and including certifications from Novell, Microsoft, Adobe, and others.
Vice President, Sales
Ryan Loro is responsible for developing new business opportunities and relationships. He brings several years of technology sales and marketing experience to the IDSI team.
Mr. Loro oversees all sales activities, marketing campaigns, and new product and service development. He prides himself on a customer-centric commitment to IDSI’s offerings, evaluating and introducing new products and services that will benefit business customers with the latest and most in-demand technologies. Beyond extending IDSI’s reach, Loro’s business development approach increases the value and impact his company delivers to its customers.
Upon joining the IDSI team in 2008, Mr. Loro built a telecommunications department, focusing on VoIP phone systems as well as voice and data connectivity. He draws on his telecom and IT background to deliver creative solutions that optimize customers’ productivity, efficiency, return on investment (ROI), and overall satisfaction.
Before IDSI, Mr. Loro worked in sales for Database Marketing Group in Irvine, CA. Born and raised in the Philadelphia area, he worked in the communications and networking industry prior to his move to the west coast.
Mr. Loro graduated with a bachelor’s degree in Business Administration from James Madison University in Harrisonburg, VA.
Certified Trainer & Programmer
Pat Dillon draws on an extensive and diverse background to meet clients’ often complex accounting and technical needs. He combines a strong academic foundation, practical business experience, and ongoing certifications to form a deep knowledge base from which to guide organizations’ software evaluation, selection, implementation, education, and utilization.
Mr. Dillon holds a BS in Chemical Engineering from Rensselaer Polytechnic Institute and an MBA from Western New England College. After 10 years at Monsanto Chemical Company, he began working with commercial clients as a computer consultant in 1988, eventually joining the IDSI team in 1995.
Programming languages in which he is proficient include Visual Basic 4, 5 and 6; Visual Studio 2003, 2005, 2008; VB.Net 2008; Visual Basic for Applications; and Sql server 2000 and 2005. His certifications include DAC Easy consultant; Macola Accounting and Distribution Certification (1995); and Macola Manufacturing Certification (1997).
Peg Dolente has 20 years of experience as an accounting system consultant to small and mid-sized companies. Providing a solutions-based approach which is customized to each company’s needs, her services include accounting software implementation, training, and on-going support as new challenges arise. It is her firm belief that understanding of timely information from an accounting database is pivotal to a company’s success. She has extensive experience in the use of third party tools such as Crystal Reports, Microsoft Excel, and Access to present that information in a meaningful way.
Ms. Dolente has worked with a broad range of software over the past two decades including Macola Progression, Exact ES, Sage Master Builder, QuickBooks, Timberline, MAS90, and Great Plains. She is a long-term member of the American and the Pennsylvania Institutes of CPAs, as well as a Sage Certified Consultant, QuickBooks ProAdvisor, and Authorized Crystal Engineer.